Frequently Asked Questions
• What is Pelvic Physical Therapy (or Women's Health Therapy)?
** NEW** Blog post by Tracy Sher at Pelvic Guru: What IS Pelvic Physical Therapy and Why Doesn't Everyone Know About It?
• What types of conditions do you treat? (highlights). We treat many conditions related to the areas of the abdomen, pelvis, genitals, spine, tailbone...and more.
o pelvic pain
o bladder pain/interstitial cystitis
o vulvodynia and vulvar pain
o painful sex
o vaginismus with gynecologic exam or penetration
o post- gynecologic, urology, or abdominal surgery (mesh issues, scar tissue, scarring, nerve pain, recurrent prolapse, and more)
o post-gynecologic, colorectal, and prostate cancer treatment
o infertility issues
o pudendal neuralgia and pudendal nerve entrapment pre and post-surgical management
o pelvic organ prolapse - uterus, bladder, fecal incontinence
o urinary and bowel urge, frequency, or incomplete emptying
o pregnancy/postpartum conditions - back pain, sciatica, sacroiliac joint dysfunction, diastasis recti, tears or episiotomy
o scar tissue
o pelvic or tailbone fractures/pain , osteitis pubis, pubic symphysis separation
o sacroiliac joint dysfunction and pain
o endometriosis
o scar tissue- abdominal, vaginal, anal
o low back pain
o pain or sexual dysfunction after sexual abuse, rape, trauma.
Why is Sher Pelvic Health unique?
"We are dedicated to providing each patient with a customized experience. We look at each patient encounter as an opportunity to make a positive, long-lasting effect on decreasing pain (if applicable), improving daily function and movement, and exceeding goals set. Each case is a puzzle or a mystery and I relish an opportunity to put all of the pieces together. So many patients go for YEARS to a variety of healthcare professionals, but never get the care and attention they need and deserve. It is time to take personal health issues seriously and really make a DIFFERENCE. " ~ Tracy Sher
What can I expect?
* We spend 1.5 -2 hours with you on your initial visit. This is crucial to establishing a good understanding of your medical history, symptoms, initiating a treatment plan, and providing ways to start managing at home. You will not find this anywhere else.
* The assessments and treatments are based on the very latest research AND are clinically proven.
* Less is more! You don't have to come in 1-2 times a week if you don't need to. Sometimes even just 1 time a month is enough (and just a few visits). If you choose to do more visits (or come from far), we can see if it is appropriate for your case.
* The best results depend on YOUR opinions, input, and "homework" . We facilitate your care to set you up for success. This is not just passive treatments without an end in sight. In fact, we can usually tell if this is on the right track in 3-6 visits.
* It is a holistic, conservative approach to care. We also help you figure out the full course of care, not just the physical therapy part. If you need to see other healthcare professionals, we will make recommendations. At this practice - no stirrups or speculums.* Team approach with patient collaboration and therapist facilitation for optimal results. One patient stated, "I actually feel like my opinions matter and the treatments are adjusted based on my status and input."
* Emphasis placed on a whole-person approach, not just a body part.
* Case management of care, that may involve adding other healthcare professionals or services to ensure complete care. This can be arranged long-distance as well.
* Specialized programs and treatment for pelvic pain, pregnancy and postpartum, and much more (stay tuned for program and group information)
Do we accept health insurance?
We are considered a private pay clinic/out of network provider. This means that you pay for services at the time of service without hidden fees or need for negotiated rates. This results in increased time devoted to 1:1 care.
We can provide a superbill, if you need it to submit to your insurance. We provide the codes and charges and you submit the forms for reimbursement if your health insurance allows that. If you would like to consider reimbursement from insurance, we recommend that you contact your insurance company and ask if you have any "out of network benefits for physical therapy" and they will advise on that. If you are eligible for reimbursement, find out where to send your superbill receipts from us. You will get reimbursed directly from insurance. We do not interact with insurance companies directly.
Can I schedule an evaluation without a prescription from a physician?
YES. The state of Florida is direct access, which means you can see a physical therapist for up to 30 days (from the day of the first visit) without a prescription. We can also help you get a plan of care signed once we see you, which will serve as a prescription.
What if I have Medicare/Medicaid - even if I want to pay directly?
Unfortunately if you are Medicare age and have Medicare (even as a secondary insurance) or disability via Medicare, as an out of network provider, Medicare beneficiaries are not considered eligible to come to our clinic - even if you pay out of pocket. It's a Medicare rule. Read more
Can I use an FSA/HSA card?
Yes - you can use this type of card if it functions like a credit card.
How can you schedule an appointment?
You have a few options: Fill out the registration form on the home page of the website at www.sherpelvic.com, email us at info@sherpelvic.com, call 407-900-2876.
What forms of payment are accepted?
All forms of payment - cash, all credit cards, check accepted.
How many sessions are usually needed?
Our goal is to help you get on with your best life as soon as possible. We typically recommend 4-6 visits initially, which can be spaced out. Some people find they only need an evaluation, while others may need more extensive therapy. All of this is discussed at your evaluation and a plan is made with you and by you as well.
Location: 235 S. Maitland, Ave., Suite 214, Maitland, FL 32751
• Still have questions? Fill out the form located on the welcome page and we'll get back to you as soon as possible. Thanks!
*** Out of town guests - if you would like would like hotel suggestions, please scroll down to the hotel pictures. You can click on each picture for a link to the hotel. This is not an exhaustive list.
** NEW** Blog post by Tracy Sher at Pelvic Guru: What IS Pelvic Physical Therapy and Why Doesn't Everyone Know About It?
- Elle Magazine explains treatment for pelvic pain: Let WHO Put WHAT WHERE? Finding a cure for pelvic pain
- Explanation of pelvic physical therapy treatment and specialty: You Do WHAT?
- Misconceptions of Pelvic Physical Therapy
- Beyond Kegels: When Do Gynecologic Problems Call for Physical Therapy?
- Even Oprah's talking about it: Physical Therapy for Your Lady Parts.
• What types of conditions do you treat? (highlights). We treat many conditions related to the areas of the abdomen, pelvis, genitals, spine, tailbone...and more.
o pelvic pain
o bladder pain/interstitial cystitis
o vulvodynia and vulvar pain
o painful sex
o vaginismus with gynecologic exam or penetration
o post- gynecologic, urology, or abdominal surgery (mesh issues, scar tissue, scarring, nerve pain, recurrent prolapse, and more)
o post-gynecologic, colorectal, and prostate cancer treatment
o infertility issues
o pudendal neuralgia and pudendal nerve entrapment pre and post-surgical management
o pelvic organ prolapse - uterus, bladder, fecal incontinence
o urinary and bowel urge, frequency, or incomplete emptying
o pregnancy/postpartum conditions - back pain, sciatica, sacroiliac joint dysfunction, diastasis recti, tears or episiotomy
o scar tissue
o pelvic or tailbone fractures/pain , osteitis pubis, pubic symphysis separation
o sacroiliac joint dysfunction and pain
o endometriosis
o scar tissue- abdominal, vaginal, anal
o low back pain
o pain or sexual dysfunction after sexual abuse, rape, trauma.
Why is Sher Pelvic Health unique?
"We are dedicated to providing each patient with a customized experience. We look at each patient encounter as an opportunity to make a positive, long-lasting effect on decreasing pain (if applicable), improving daily function and movement, and exceeding goals set. Each case is a puzzle or a mystery and I relish an opportunity to put all of the pieces together. So many patients go for YEARS to a variety of healthcare professionals, but never get the care and attention they need and deserve. It is time to take personal health issues seriously and really make a DIFFERENCE. " ~ Tracy Sher
What can I expect?
* We spend 1.5 -2 hours with you on your initial visit. This is crucial to establishing a good understanding of your medical history, symptoms, initiating a treatment plan, and providing ways to start managing at home. You will not find this anywhere else.
* The assessments and treatments are based on the very latest research AND are clinically proven.
* Less is more! You don't have to come in 1-2 times a week if you don't need to. Sometimes even just 1 time a month is enough (and just a few visits). If you choose to do more visits (or come from far), we can see if it is appropriate for your case.
* The best results depend on YOUR opinions, input, and "homework" . We facilitate your care to set you up for success. This is not just passive treatments without an end in sight. In fact, we can usually tell if this is on the right track in 3-6 visits.
* It is a holistic, conservative approach to care. We also help you figure out the full course of care, not just the physical therapy part. If you need to see other healthcare professionals, we will make recommendations. At this practice - no stirrups or speculums.* Team approach with patient collaboration and therapist facilitation for optimal results. One patient stated, "I actually feel like my opinions matter and the treatments are adjusted based on my status and input."
* Emphasis placed on a whole-person approach, not just a body part.
* Case management of care, that may involve adding other healthcare professionals or services to ensure complete care. This can be arranged long-distance as well.
* Specialized programs and treatment for pelvic pain, pregnancy and postpartum, and much more (stay tuned for program and group information)
Do we accept health insurance?
We are considered a private pay clinic/out of network provider. This means that you pay for services at the time of service without hidden fees or need for negotiated rates. This results in increased time devoted to 1:1 care.
We can provide a superbill, if you need it to submit to your insurance. We provide the codes and charges and you submit the forms for reimbursement if your health insurance allows that. If you would like to consider reimbursement from insurance, we recommend that you contact your insurance company and ask if you have any "out of network benefits for physical therapy" and they will advise on that. If you are eligible for reimbursement, find out where to send your superbill receipts from us. You will get reimbursed directly from insurance. We do not interact with insurance companies directly.
Can I schedule an evaluation without a prescription from a physician?
YES. The state of Florida is direct access, which means you can see a physical therapist for up to 30 days (from the day of the first visit) without a prescription. We can also help you get a plan of care signed once we see you, which will serve as a prescription.
What if I have Medicare/Medicaid - even if I want to pay directly?
Unfortunately if you are Medicare age and have Medicare (even as a secondary insurance) or disability via Medicare, as an out of network provider, Medicare beneficiaries are not considered eligible to come to our clinic - even if you pay out of pocket. It's a Medicare rule. Read more
Can I use an FSA/HSA card?
Yes - you can use this type of card if it functions like a credit card.
How can you schedule an appointment?
You have a few options: Fill out the registration form on the home page of the website at www.sherpelvic.com, email us at info@sherpelvic.com, call 407-900-2876.
What forms of payment are accepted?
All forms of payment - cash, all credit cards, check accepted.
How many sessions are usually needed?
Our goal is to help you get on with your best life as soon as possible. We typically recommend 4-6 visits initially, which can be spaced out. Some people find they only need an evaluation, while others may need more extensive therapy. All of this is discussed at your evaluation and a plan is made with you and by you as well.
- Do you coordinate care with other health care professionals? Yes! Our goal is to provide comprehensive care and foster a team approach when helping you. We regularly see patients from out of town or even from out of the country. Also, please don't let finances stand in the way of getting exceptional care. We'll figure out a way to make sure that you are connected to a great team of appropriate health professionals. You can see your PT for periodic consultations or for regular care. We look forward to being a part of your team.
- What should I wear on the first visit? The type of attire is not important on the first day. Wear whatever clothing is comfortable for you - from business attire to gym workout clothes.
- What if I am menstruating? Typically, menstruation is not an issue for evaluations and treatments. However, if you would feel more comfortable changing your appointment, that's totally fine. Rescheduling within 24 hours of your appointment may result in $50 charge.
Location: 235 S. Maitland, Ave., Suite 214, Maitland, FL 32751
• Still have questions? Fill out the form located on the welcome page and we'll get back to you as soon as possible. Thanks!
*** Out of town guests - if you would like would like hotel suggestions, please scroll down to the hotel pictures. You can click on each picture for a link to the hotel. This is not an exhaustive list.
TELEHEALTH OPTION
Here's more info on telehealth:
If you would still like to connect with a specialized pelvic physical therapist, we have an awesome opportunity for you to do that virtually! Right from your home. We offer full support via telehealth that’s HIPAA compliant and with secure video or audio options!
Telehealth is a perfect solution for new or returning patients if you:
We can help with all of this and much more, virtually. We have options for you if you are in the state of Florida or out of state/international.
Frequently asked questions:
Who will be doing telehealth visits? Both Tracy Sher and Allie Demers are available for these. The schedule varies and we can help you find the best time during the week to schedule. More information about our staff at www.sherpelvic.com
How long are the virtual sessions? Up to 55 minutes each session
What is the cost? $175
What telehealth equipment do I need? Ideally - a phone or computer with Wi-Fi access. However, if you can only connect via phone, we can arrange a visit that was as well.
How many telehealth visits can I do? You can set up as many as you would like. There are some specific restrictions for some people but most people have unlimited access.
Does insurance reimburse these visits? This is a flat, private pay fee. We do not provide a superbill or a way to get reimbursement at this time. You receive an invoice before your virtual visit.
How do I set up a telehealth appointment?
Email us at info@sherpelvic.com or call 407-900-2876. Please tell Danielle you’d like to set up a telehealth appointment and she will get it all set up. If you are a current or returning patient - you likely only need to complete a telehealth consent form. If you are a new patient- we will have you fill out a cosent form and patient intake form.
Thanks for your patience and understanding during this time. We are doing our best to still deliver the best care during this large change. If you have any other questions, please don’t hesitate to reach out.
P.S. This telehealth option is always available, not only during this time while we are closed. Feel free to reach out to us to ask if this would be appropriate for you.
If you would still like to connect with a specialized pelvic physical therapist, we have an awesome opportunity for you to do that virtually! Right from your home. We offer full support via telehealth that’s HIPAA compliant and with secure video or audio options!
Telehealth is a perfect solution for new or returning patients if you:
- Have questions about exercises or stretches to make sure you are doing them correctly or want to advance your program
- You are at a sticking point on your own and feel it would be helpful to ask questions.
- You are concerned about what you can do at home to manage your pelvic pain symptoms and are looking for solid advice and a plan.
- Want to connect about finding resources or how to best coordinate care with other healthcare providers in the near future.
- Feel that you have increased leaking or prolapse symptoms and want full and complete guidance on how to improve this. There are so many strategies to implement at home with
We can help with all of this and much more, virtually. We have options for you if you are in the state of Florida or out of state/international.
Frequently asked questions:
Who will be doing telehealth visits? Both Tracy Sher and Allie Demers are available for these. The schedule varies and we can help you find the best time during the week to schedule. More information about our staff at www.sherpelvic.com
How long are the virtual sessions? Up to 55 minutes each session
What is the cost? $175
What telehealth equipment do I need? Ideally - a phone or computer with Wi-Fi access. However, if you can only connect via phone, we can arrange a visit that was as well.
How many telehealth visits can I do? You can set up as many as you would like. There are some specific restrictions for some people but most people have unlimited access.
Does insurance reimburse these visits? This is a flat, private pay fee. We do not provide a superbill or a way to get reimbursement at this time. You receive an invoice before your virtual visit.
How do I set up a telehealth appointment?
Email us at info@sherpelvic.com or call 407-900-2876. Please tell Danielle you’d like to set up a telehealth appointment and she will get it all set up. If you are a current or returning patient - you likely only need to complete a telehealth consent form. If you are a new patient- we will have you fill out a cosent form and patient intake form.
Thanks for your patience and understanding during this time. We are doing our best to still deliver the best care during this large change. If you have any other questions, please don’t hesitate to reach out.
P.S. This telehealth option is always available, not only during this time while we are closed. Feel free to reach out to us to ask if this would be appropriate for you.
235 S. Maitland Ave- Outside sign "Lester Kalmanson". Plenty of parking front, side, and back.
Lake Lily in Maitland - walking distance
Park Avenue, Winter Park (only 2.3 miles away). Shops, restaurants, parks, and a scenic boat tour.
HOTEL RECOMMENDATIONS
Sheraton Orlando North is the preferred hotel for out of town guests. It is 2.7 miles away from Sher Pelvic Health. Click on picture for more info.
Embassy Suites Altamonte is one of the top hotels our patients choose. There's a mile-long walking path around a lake area and plenty of restaurants within walking distance. It is 4.5 miles away from Sher Pelvic Health. Click on the picture for more info.
The Alfond Inn Hotel. Luxury hotel for our out of town guests. Great reviews! In Winter Park, near the Park Avenue shops and restaurants. Approximately 4 miles away from Sher Pelvic Health. Click on the picture for more info.
Courtyard Marriott - Maitland is a preferred hotel for out of town guests. It is 2.7 miles away from Sher Pelvic Health. Click on picture for more info.
Park Plaza Hotel (boutique style) on Park Avenue, Winter Park. (2.5 miles from clinic). Right on Park Avenue -
walk to shops and restaurants. Click on picture for more info.
Comfort Suites may offer a value medical rate. (4 miles from clinic). Click on picture for more info.
* For out of town guests. Grand Bohemian upscale, luxury hotel downtown Orlando (7 miles from clinic). Click on picture for more info.